Glade Data Deletion Request

How to Request Data Deletion

The Glade app supports both data content deletion and full account deletion directly in-app, with email fallback support.

You can choose from these deletion options:

• Delete Plants in Catalog - Remove all plants from your catalog
• Delete Plant Tags - Remove all of your custom tags
• Delete All Care Events - Remove every care event from your calendar
• Delete Account - Permanently delete your account and all associated data. This action cannot be undone.

1. Open Glade and sign in to your account.
2. Go to Account Settings.
3. Choose the deletion option you want, then confirm the request.
4. If you cannot access the app, email MasterWorksHappy@gmail.com from your account email with subject: Data Deletion Request.

We process deletion requests as soon as possible and no later than 30 days from verification.

What Data Is Deleted

Data Type	Deleted?	Notes
Account profile data (email, profile metadata)	Yes	Removed when account deletion is completed.
Plant records, photos, and care logs stored by Glade	Yes	Deleted from Glade systems as part of account deletion.

What May Be Kept and Retention

Data Type	Kept?	Retention Period
Required legal/security records	Possibly	Only as required by applicable law.
Billing and transaction records managed by app stores	Yes (by store/provider)	Retained according to Apple App Store, Google Play, and payment provider policies.
Encrypted backups containing deleted account data	Temporarily	Automatically purged within up to 30 days.

After deletion is completed, your Glade account cannot be restored.

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